This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Cancellations, returns and exchanges

Cancellation and change of order

① If you place your order within one day, you can cancel it on the same day.
If you wish to cancel, please contact us via "Customer Inquiries".
②If you wish to change your address, please contact us via "Customer Inquiries."
③You can change the color or size of the product. If you wish to make any changes, please contact us via "Customer Inquiry".
*We apologize for any inconvenience, but depending on the content, it may take some time to confirm, so please give it careful consideration before placing your order.

Returns and exchanges

①If you find that the product is defective after it arrives, please contact us via "Customer Inquiry" within 7 days.
Please note that we cannot accept returns or exchanges for the following items.
·bikini
Swimsuit
·underwear
*Please note that we cannot accept returns in the following cases:
・Products that have been delivered more than 8 days ago
・If the manufacturer's specified packaging (package, gift box, etc.) is damaged
- Products that have been used by the customer even once or that show signs of use
- Products that have been altered, washed or cleaned by the customer after delivery
・Products that have acquired odors, stains, or scratches while in the customer's possession
If you wish to return an item, please contact us without refusing to accept the item you ordered.
If not, the package will be returned to our logistics service provider's warehouse and we will not be able to process the return directly.
Please note that returns will not be possible unless you contact us first.
②Please note that if you wish to return a product, you will be responsible for all shipping costs (including delivery costs and return shipping costs) plus handling fees for the product.
Please note that in the case of a return, the previous shipping fee will not be refunded.
Once we receive the returned item, we will process your refund. Please note that this will take some time.
Please contact us if you wish to exchange the product.
We will discuss the exchange procedure with you, so please contact us at the email address listed below.
Please note that we cannot accept exchanges if any of the following conditions apply:
-Size difference (measurements may vary slightly)
・Different image
- Dye odor due to the nature of the material
・Some of our products are manufactured overseas, so we cannot accept returns or exchanges for slight creases, stains, minor fraying, creases, etc.
④Refunds
[If you purchase with Paypal payment]
Refunds will be completed within 2 days.
[If you purchase with a credit card]
Refunds will be completed within 7 days.